Can I email through my identity documents?

No, we cannot accept images of your identity documents through email.

In the interest of security and privacy, you are required to provide any image of your identity document within your online application. 

Once you reach the Verified Identity section of your application, there are two options available.

• Upload an existing file (image) of your identity document from either a scanned image or photo you have previously taken
• Take a photo of your identity document using your mobile device camera, or a webcam

If you are having difficulty providing images of your identity document, please contact us so that we can assist you in doing so.

For more information on the exact type of identity documents you are required to provide, please take a look at our handy Identity document category list.

Learn how to ensure the image of your ID is not rejected.