How do verified credentials work on SEEK's Ad Centre?

The SEEK experience now includes verified credentials to help employers source talent and add trust to job applicants' claims early in the hiring process. Our intention is to provide extra information so that employers can shortlist and select suitable candidates more efficiently and with greater confidence.

Which verified credentials are surfaced in the Ad Centre?

Certsy has plans to support a wide range of popular credentials, starting with the following: 

• AHPRA
• Australian Driver's Licence
• Australian Education Qualification 
• COVID-19 Vaccination 
• Construction Induction Card
• First Aid Accreditation
• Food Safety Accreditation
• Forklift Licence
• Manual Handling
• Recent Police Check
• Right to Work
• Working with Children Check
• Skills

You can identify a verified credential by the purple Certsy supertick. 

For a job applicant to receive the Certsy supertick, three criteria must be satisfied:

• Your job advertisement was posted with a (verifiable) role requirement question.
• The applicant claimed an answer for that role requirement that matches your preferences.
• The applicant verified this credential via Certsy and the verified result matches their claim.

What process is used to verify credentials?

Job seekers who claim to have a particular credential may be invited by SEEK to verify this claim. To do so, they provide relevant evidence (such as government-issued documentation) to Certsy, which we reconcile with the relevant authority's records or check via other verification methods. 

Based on the documents we accept and the verification methods we use, Certsy forms a view as to whether the job seeker is highly likely to possess the credentials they claim.

Any limitations to be aware of?

Certsy has chosen to use certain documents, verification methods and confidence levels that we believe are appropriate to provide a useful selection signal on SEEK. However, these methods are not perfect and our choices may differ from your specific requirements or government guidelines.

For example, we verify Right to Work in a way that has some key differences from Department of Home Affairs guidelines.  As the employer, you remain responsible for conducting your own checks and ensuring that the person you employ or contract has appropriate Australian working rights and meets any other applicable legal and compliance obligations for the role.  

Verified credentials are a useful 'point in time' signal to help employers shortlist and select job applicants, but they are not a compliance or background check solution. You should always conduct your own checks before hiring someone.

Note: In the future, we may offer a compliance-grade solution for verified right to work and other credentials. If this is of interest to your organisation, please contact us.