Verified Credentials are a useful signal to help you shortlist and select job applicants, but they are not a compliance or background check solution.
The SEEK Advertiser Centre now includes Verified Credentials to help add trust to job applicants' claims early in the hiring process. Our intention is to provide extra information so that employers can shortlist and select suitable candidates more efficiently and with greater confidence.
This feature is enabled via Certsy, a SEEK-owned verification platform. Certsy provides a secure and convenient way for job seekers to verify their credentials and share the results with SEEK.
What do verified credentials look like?
You can identify a "verified credential" from the special Certsy tick in the Ad Centre next to the relevant role requirement question. The applicant will also have a "Verified by Certsy" logo.
For a job applicant to get the special Certsy tick, three criteria must be satisfied:
- Your job advertisement was posted with a (verifiable) role requirement question
- The applicant claimed an answer for that role requirement that matches your preferences
- The applicant verified this credential via Certsy and the verified result matches their claim
Which credentials can be verified?
Certsy has plans to support a wide range of popular credentials, starting with the following:
- Right to Work in Australia (available now)
- Valid Australian Drivers Licence (coming soon)
What process is used to verify credentials?
Job seekers who claim to have a particular credential may be invited by SEEK to verify this claim. To do so, they provide relevant evidence (such as government-issued documentation) to Certsy which we reconcile with the relevant authority's records or check via other verification methods.
Based on the documents we accept and the verification methods we use, Certsy forms a view as to whether the job seeker is highly likely to have the credentials they claim.
Any limitations to be aware of?
Certsy has chosen to use certain documents, verification methods, and confidence levels that we believe are appropriate to provide a useful selection signal on SEEK. However, these methods are not perfect, and our choices may differ from your specific requirements or government guidelines.
For example, we verify Right to Work in a way that has some key differences from Department of Home Affairs guidelines. As the employer, you remain responsible for conducting your own checks and ensuring that the person you employ or contract has appropriate Australian working rights and meets any other applicable legal and compliance obligations for the role.
The verified credentials available on SEEK are intended to reduce your risk of encountering issues with shortlisted candidates and allow you to move ahead faster and with greater confidence.
Don't rely on this for compliance. Conduct your own checks before hiring someone.
(Note: In the future, we may offer a compliance-grade solution for verified right to work and other credentials. If this is of interest to your organization, please email email@example.com to discuss)