Collection of Personal Information

What type of personal information does Certsy collect?

Account set-up:
As a user of Certsy’s Services, you will need to create an account by registering on the Site. Certsy collects the following upon registration:

● your email address and,
● if you choose to turn on multi-factor authentication, your phone number

Use of Certsy Services:
When you use Certsy’s Services, you will need to provide us with the relevant personal information or documents as required to complete the verification option you have selected.

Examples of the types of personal information you may need to provide to use our Services include:

● your legal name
● date of birth
● gender
● document numbers, and
● images or scans of documents such as a passport or medicare card

We may also collect personal information about you from relevant Authorities as required for us to provide our Services.

For example:
Police Check: Certsy is an accredited body with the Australian Criminal Intelligence Commission (ACIC) and is authorised to access the National Police Checking Service. Any dispute or enquiry relating to your police check should be made directly to Certsy. For more information on the dispute process, see our help centre article.

Other Services:​ Certsy may obtain information from other relevant government Authorities such as the Document Verification Service (DVS) and Visa Entitlement Verification Online (VEVO) to provide the additional Services we offer. We may also use non-government Authorities to obtain access to relevant verification materials.

For more information, please see our Privacy Policy.