In the Manage People section of your Certsy Workplace account, you can view and filter based on the status of each individuals verification invitation. Each status is explained below:
- Invitation pending: The email inviting the individual to verify their credential status is in the process of being sent.
- Invitation sent: The email invitation has been sent.
- Invitation expired: Your invitation has not been accepted by the individual within 14 business days and has, therefore, expired. To re-invite the individual, simply send a new invitation.
- Invitation declined: Your invitation to verify has been declined by the individual.
- Awaiting submission: The individual has started but is yet to submit their information for verification.
- Verifying submission: Certsy is processing the individual's credential submission.
- Submission expired: The individual's submission required an update, such as a new image of their document. After 30 days of inactivity, it has now expired.
- Awaiting result: The individuals submission is with authority and is awaiting a final result to be issued.
- Completed: The verification is complete! Click on the Show summary link to view the result details.
- Cancelled: The verification was unsuccessful and has therefore been cancelled or you have cancelled the verification. To invite the employee again, simply resend a new invite.
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