Nationally Coordinated Criminal History Checks

All About 'Nationally Coordinated Criminal History Checks'

• What is a Nationally Coordinated Criminal History Check?
• Who are the Australian Criminal Intelligence Commission (ACIC)?
• What is the National Police Checking Service (NPCS)?
• What is an 'accredited body'?
• What is 'informed consent'?
• Who can apply for a Nationally Coordinated Criminal History Check?

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Getting Started

• What do I need in order to apply for a Nationally Coordinated Criminal History Check?
• Can I lodge my own check?
• How much does it cost?
• Can I get a free Nationally Coordinated Criminal History Check?
• I have started an application, can I complete it later?
• What payment methods do you accept?

Check Process

• What is the Nationally Coordinated Criminal History Check process?
• Who should I contact if I have a question about my check?

Help With: Providing Images

• How to ensure the image of your ID is not rejected
• How do I provide a good selfie?
• How do I take a photo with my webcam?

Turnaround Times

• How long does a Nationally Coordinated Criminal History check take?

Name Details

• Requirements for providing name details
• Do I need to provide a Change of Name document?

Check Type & Purpose

• What are the different Nationally Coordinated Criminal History Check types?
• When is it appropriate to request a volunteer type check?
• What does "place of work" mean?
• Can I use one check for multiple reasons or jobs?

Identity Documents

• Identity document categories
• Can I email through my identity documents?
• Why do I need to provide a self-portrait?
• If I don't have a webcam, how do I provide a self portrait?
• Can I provide a black and white image?
• Can I provide an extract of my birth certificate?

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Potential Name Match

• Why do I have a ‘potential name match’ ?
• I have a potential name match, when will I get my results?

Check Result

• What information will be included in my result?
• My previous check did not have court outcomes disclosed, why does my new one?
• What is spent convictions legislation?
• How do I receive my Nationally Coordinated Criminal History Check?
• How do I share my result?
• Can an organisation choose not to hire me if I have a criminal record?

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Disputing Your Result

• How do I dispute my Nationally Coordinated Criminal History Check result?
• What is the dispute process?

Cancellation & Refund

• Can I get a refund?

Data Security & Privacy

• Access to your Nationally Coordinated Criminal History Check result
• Personal Information on the ACIC
• How long do you keep the results of my check for?